Privacy Policy

Introduction

At Knitters Dream, we are committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines how we collect, store, protect, and use user data in accordance with international data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website or services, you consent to the collection and use of your information as described in this policy.

Information Collection

We collect the following types of information:

Personal Data

Personal data refers to any information that can identify an individual. When you use our website or services, we may collect personal data such as:

  • Name
  • Email address
  • Phone number

Usage Data

We may automatically collect certain non-personal information when you visit our website or use our services. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website interaction

Information Usage and Processing

We use the collected data for various purposes, including:

  • Providing and improving our services
  • Responding to customer inquiries and support requests
  • Understanding user preferences and interests
  • Communicating promotional offers and updates

Legal basis for processing personal data under GDPR:

We will only process your personal data if we have a legal basis to do so. This may include the necessity to:

  • Perform a contract with you
  • Comply with legal obligations
  • Protect vital interests
  • Pursue legitimate interests

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. After which, we will securely delete or anonymize the information.

User Rights

You have the right to:

Access

You can request a copy of the personal data we hold about you and any related information.

Correction

If you believe that any of your personal data is inaccurate or incomplete, you can request us to correct or update it.

Deletion

You can request the deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes it was collected.

Objection to processing

You can object to the processing of your personal data on grounds relating to your specific situation. We will no longer process the data unless we demonstrate compelling legitimate grounds override your rights.

To exercise these rights, please Contact Us using the details provided in the “Contact Us” section.

Data Security

We take reasonable precautions to protect the security of your data. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Third-party Data Sharing

We may share your personal data with third-party service providers who assist us in operating our website and providing our services. These providers are obligated to keep your data secure and only process it for the purposes we specify.

We may also share personal data with legal and law enforcement entities or as required to comply with applicable laws or protect our rights and interests.

Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and when appropriate, you will be notified via email or through a prominent notice on our website.

It is advisable to review this policy periodically for any changes as your continued use of our website and services after modifications signals your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us at:

Last Updated: 18-Aug-2023

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